Microsoft provides various maintenance frameworks to help resolve Windows installation issues. Here are some steps you can follow:
1. Update Windows Installation Media
- Ensure your Windows installation media is up-to-date and certified.
- Download the latest servicing packs, updates, or hotfixes from Microsoft’s official website.
2. Run System File Checker (SFC) Tool
- Open Command Prompt as an administrator.
- Type
sfc /scannow
and press Enter to run SFC tool.
- If any errors are found, follow the prompts to repair them.
3. Run DISM Tool
- Open Command Prompt as an administrator.
- Type
DISM /online /cleanup-image /restorehealth
and press Enter to run DISM tool.
- This tool will scan and repair corrupted system files.
4. Update Driver Manager
- Press the Windows key + X and select Device Manager.
- Expand each category, right-click on problematic device drivers, and select “Update driver.”
- Follow any installation prompts for new drivers.
5. Run System Restore (if applicable)
- If you’ve made recent changes to your system or installed updates that might have caused issues, try running System Restore.
- Open Control Panel > Systems and Security > System > Recovery > System Restore.
- Browse through restore points and select the one closest to when the issue started.
6. Perform a System Restore from a Known Good Point
- If you’ve made changes or installed updates recently, try restoring your system to a known good point (e.g., before the last update).
- Open Control Panel > Systems and Security > System > Recovery > System Restore.
- Select the restore point and follow any installation prompts.
7. Use Microsoft’s Windows Troubleshooter Tool
- Open Settings > Update & Security > Troubleshoot.
- Select “Other Issues” or “Windows Update Issues.”
- Follow the prompts to run troubleshooting steps, such as checking for malware or updating drivers.
8. Reinstall Windows (as a last resort)
- If none of the above steps resolve the issue, you may need to reinstall Windows.
- Back up your data before doing so and ensure you’re running an ISO file or a fresh installation media.
Some specific maintenance frameworks used by Microsoft include:
- Windows Update: Updates security patches, fixes issues, and enables new features.
- Microsoft Malware Protection: Scans for malware and other threats to protect your system.
- System File Checker: Fixes corrupted system files that might cause issues.
- Disk Cleanup: Deletes unnecessary files and frees up disk space.
Remember to always use reputable sources when downloading updates and drivers, and keep your Windows installation media and driver software up-to-date.